The result is that the hard disk can't report its actual model ID, serial number and/or the real capacity (as you can see). On the above link, it is described that during such damage, the hard disk internal firmware may be damaged/broken. If the drive can't be detected in any cases then I'm afraid this may be caused by a permanent damage of the hard disk, for example caused by overheat condition (see for details) or mechanical shock (or the insufficient power mentioned). Just to verify that with the different operating environment and conditions (different connections, power source, etc.) may help the hard disk to identify itself correctly. check with an external, USB enclosure / adapter connecting the hard disk drive to a different SATA port and power source, maybe check with a different computer If this is an internal hard disk drive and you have the opportunity, I'd recommend to check So if it's a 2.5" external hard disk, make sure to connect to USB 3.0 port or connect to an USB hub with external power supply to provide enough power for proper operation. Using an external hard disk that way can cause complete, unrecoverable "sudden" failure.
If it's a 2.5" external hard disk, connected to a single USB 2.0 connection, then I'm afraid such failure is very common as a single USB 2.0 port can't provide enough power for proper operation. Not sure if this is an internal hard disk or external hard disk drive.
This is generally why it's not available in Windows for use: it can't be read/written, can't be tested - and can't be "fixed". This happens when the disk surface can't be accessible at all - when the firmware and/or the adminstrative area of the hard disk damaged and the drive even can't provide the correct system parameters.Īs you can see, the hard disk drive does not show any identification information (its model ID, firmware version and even its capacity is not provided correctly). I'm afraid it may be not possible to "fix", it may be too late when a hard disk reached this point.
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